{"id":17,"date":"2025-10-20T13:51:45","date_gmt":"2025-10-20T11:51:45","guid":{"rendered":"https:\/\/n.bespassy.com\/?page_id=17"},"modified":"2025-10-22T16:03:36","modified_gmt":"2025-10-22T14:03:36","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bespassy.com\/sl\/politika-vracil-in-menjav\/","title":{"rendered":"Politika vra\u010dil in menjav "},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17\" class=\"elementor elementor-17\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ca003c7 e-flex e-con-boxed e-con e-parent\" data-id=\"7ca003c7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4de3a626 elementor-widget elementor-widget-text-editor\" data-id=\"4de3a626\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>We want you to be completely happy with your purchase \ud83d\udc99. Since all items are made especially for you, we unfortunately cannot always offer refunds. In some cases, however, we\u2019ll gladly arrange an exchange or provide store credit for a future order.<br \/><br \/><strong>\u2705 When you can request an exchange or refund<\/strong><\/p>\n\n<p><br \/>&#8211; Size change: Ordered the wrong size? No worries \ud83d\ude09 An exchange is possible only once, and the request must be submitted within 14 days of receiving the product. The first exchange is free.<br \/>&#8211; Wrong item received: If you got the wrong product, just send us a photo and we\u2019ll fix it quickly.<br \/>&#8211; Package lost in transit: If your order doesn\u2019t arrive within the expected timeframe (including extra days for possible delays), contact us \u2013 we\u2019ll send you a replacement.<br \/>&#8211; Damaged item: All items go through multiple quality checks, but accidents can happen. If your item arrives damaged, you must send us a photo of the product within 14 days. We\u2019ll then send you a replacement free of charge (you don\u2019t need to return the damaged piece).<br \/><strong><br \/>\u274c When returns are not possible<\/strong><\/p>\n\n<p><br \/>&#8211; If you simply change your mind (all items are made to order, just for you).<br \/>&#8211; If the item has been worn, washed, or altered.<br \/>&#8211; If more than 14 days have passed since delivery.<br \/>&#8211; If you request a different style or print (exchanges are for size only).<br \/>&#8211; For swimwear, underwear, or items marked as Final Sale.<br \/>&#8211; If you refuse the delivery, the refund will not include the full amount \u2013 the shipping cost will be deducted.<br \/><br \/><strong>\u2139\ufe0f Important notes<\/strong><\/p>\n\n<p><br \/>&#8211; Return shipping costs are covered by the customer (unless the issue is our mistake).<br \/>&#8211; Original shipping fees are non-refundable.<br \/>&#8211; All returns and exchanges must be approved by our team beforehand \u2013 please fill out the <a title=\"Return request form\" href=\"https:\/\/bespassy.com\/return-request-form\/\" target=\"_blank\" rel=\"noopener\">Return request form<\/a> return request form and include a photo where required.<br \/><br \/>\ud83d\udc8c Thank you for understanding \u2013 this policy helps us reduce overproduction and care for the planet together.<\/p>\n\n<p>If you need additional help please feel free to contact us at ( e-mail)<\/p>\n\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u017delimo, da ste z va\u0161im nakupom popolnoma zadovoljni \ud83d\udc99. Ker so vsi izdelki narejeni posebej za vas, vra\u010dil in povra\u010dil denarja \u017eal ne moremo vedno ponuditi. V dolo\u010denih primerih pa z veseljem uredimo menjavo ali [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bespassy.com\/sl\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bespassy.com\/sl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bespassy.com\/sl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bespassy.com\/sl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bespassy.com\/sl\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":7,"href":"https:\/\/bespassy.com\/sl\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":3804,"href":"https:\/\/bespassy.com\/sl\/wp-json\/wp\/v2\/pages\/17\/revisions\/3804"}],"wp:attachment":[{"href":"https:\/\/bespassy.com\/sl\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}